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Support

Effective March 15, 2026 | Last updated August 26, 2026

Get help with installation, product sync, AI generation, billing, downloads, product media application, or privacy requests.

Contact support

Open Contact Support in the installed app, or email help@supamov.com. Support is provided in English and Korean. Never send passwords, access tokens, API keys, or payment-card information.

What to include

  • Your myshopify.com shop domain
  • The feature and approximate time of the issue
  • The exact error message and reproduction steps
  • The related job ID, product, or plan when applicable

Response and privacy requests

Requests are handled in order on business days. For access, correction, deletion, restriction, or portability requests, state the request type and provide only the minimum information needed to verify that you administer the connected store.

Self-service resources

After installing the app, open User Guide or FAQ from the navigation. You can also review our Terms of Service and Privacy Policy.

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